How BCG Creates People Operations Advantage

BCG’s people strategy consulting builds on three core truths.

We help clients build a strategic workforce planning to unlock the power of their people

We empower and enable clients to design and deliver programs that build their own capabilities across all levels of their organization. Rather than offering traditional, ancillary programs in leadership development and talent development, BCG applies cutting-edge behavioral science to daily operations, enabling people to activate and embed new ways of working while on the job.

We implement our world-class people operations strategy

BCG is globally recognized for its world-class people operations. We consistently rank among the best places to work—and we apply the same proven people strategies to our clients. We bring deep expertise in engaging employees and creating a diverse, inclusive culture that enables organizations to thrive.

We understand that a purpose-driven culture fuels performance

Organizations that maintain a strong sense of purpose—and activate a purpose-driven culture—are more than twice as likely to have above-average shareholder returns.

Using a holistic, human-centric lens, we collaborate with clients on the fundamental pillars of people strategy: leadership and culture, talent and skills, and enabling the HR organization to support business leaders as a strategic partner.

Build for the Future

BCG’s research reveals six key success factors and the steps companies need to take to drive innovation, gain competitive advantage, and build for the future.

How We Work on People Strategy With Clients

Leadership Development

The key to superior business performance is maintaining a tight link among leadership, purpose-driven culture, and value creation. Leadership and culture will continue to be increasingly important given the dramatic increase in digital and virtual work environments.

Our approach, informed by behavioral science, helps leaders create an empowering culture that allows people to do their best work.

Upskilling, Reskilling, and Talent Development

The last several years thrusted companies into new digital territory: employees are working and collaborating remotely, consumers are spending more online, and supply chains are more automated. The talent and skills required to achieve your digital ambition are changing as well. More than ever, companies must invest in reskilling, upskilling, and continuous learning programs to close essential skill gaps and secure the capabilities needed to succeed.

We work with companies to unleash new ways of working that not only enable execution but also spur innovation, flexibility, and agility.

Shaping the Future of HR

HR is morphing into one of the most critical and dynamic functions in today’s digitally focused organizations. Our people management consulting helps clients transition to more agile and digital HR, leverage people analytics, and optimize employee engagement.

Our Client Work in People Strategy

Pfizer’s Formula for Agile in Pharma

Jim Riley reveals how the company applied agile principles and frameworks within its highly regulated and structured environment, breaking down silos and significantly accelerating product delivery.

How Grundfos Leveraged Workplace Data to Advance Diversity and Inclusion in the Manufacturing Industry

Grundfos, the largest pump manufacturer in the world, has valued diversity in the workplace for decades; today, it is ramping up its DEI efforts, with a focus on gender diversity in manufacturing, LGBTQ+ inclusion, mentoring programs, and more.

Capturing Leadership and Talent at a Global Resources Company

One company’s investment in developing its frontline leaders created a lasting competitive advantage.

Achieving Agile Transformation at a Financial Institution

ING Bank Netherlands partnered with BCG to adopt an end-to-end agile model to accelerate and enhance its responsiveness to clients.

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